Hamilton Niagara Haldimand Brant area
We are now Ontario Health atHome (opens in a new tab) , a single organization coordinating local home and community care, long-term care placement and help finding services in the community. Our name has changed but our services remain the same. Patients continue to work with the same patient care teams and can contact us the same way.
Information and Referral
310-2222
Toll-free:1-800-810-0000
Fax: 1-866-655-6402 (for patient-related information and referrals)
TTY:711
Email:access@ontariohealthathome.ca
IMPORTANT: DO NOT send any personal health information. This email is not for patient feedback or referrals. Please call us directly at the numbers listed above. We aim to respond within 72 hours, however, this email account is not checked on weekends or statutory holidays.
IMPORTANT: DO NOT send any personal health information. This email is not for patient feedback or referrals. Please call us directly at the numbers listed above. We aim to respond within 72 hours, however, this email account is not checked on weekends or statutory holidays.
Connect with Your Regional Healthline
Hamilton Niagara Haldimand Brant Area Local Offices
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Hamilton (Corporate Office)
211 Pritchard Road,
Unit 1,
Hamilton, ON, L8J 0G5
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Niagara
149 Hartzel Road,
St. Catharines, ON, L2P 1N6
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Haldimand-Norfolk / Brant
195 Henry Street,
Unit 4, Building 4,
Brantford, ON, N3S 5C9
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Burlington
440 Elizabeth Street,
4th Floor,
Burlington, ON, L7R 2M1
Compliments and Concerns?
Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:
Email: hnhb.patientrelations@ontariohealthathome.ca
Phone: 1-866-790-4642 ext. 3883
Mail: Attention – Manager, Patient Relations
211 Pritchard Road, Unit 1, Hamilton ON L8J 0G5
Newsroom and Media Relations
Visit our newsroom for more information on news and events.
For all media-related enquiries, please contact media@ontariohealthathome.ca.
For non-media-related enquiries, please visit the Contact Us page to access additional contact information.
Accessibility Documents
- Accessibility For Ontarians Multi Year Plan
- Annual AODA Status Report
- Accessible Customer Service – Feedback and Complaints Policy and Procedure
- Accessible Customer Service – Notice of Temporary Disruptions in Services and Facilities Policy and Procedure
- Accessible Customer Service – Provision of Goods and Services including the Use of Assistive Devices Policy and Procedure
- Accessible Customer Service – Use of Service Animals by Persons with Disabilities Policy and Procedure
- Accessible Customer Service – Use of Support Persons by Persons with Disabilities – Policy and Procedure
- Accessibility for Ontarians with Disabilities Accessible Customer Service and Integrated Accessibility Standards Policy and Procedure
Forms
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